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For retail and consumer brands organisations, a combination of analytics, business insight, and technical risk advice is crucial for the management, control, and transfer of risk. 

The retail and consumer brands sector is experiencing a period of fundamental change as customers and their changing buying patterns drive the need for innovation and increased speed to market. Risks from the growth of omni-channel technology, complex global supply chains, increasing regulation, and the impact of product quality or contamination are causing companies to re-think their business models to remain competitive and protect their reputations.

Marsh provides the deep expertise needed to manage today’s risks and to identify those that are on the horizon. Using industry-leading analytics and benchmarking tools, which provide a holistic view of risk across an organisation, our risk practice and consulting teams can help you move beyond simply managing risk to unlocking opportunity.

The result: We will work with you to develop a risk management programme that helps you reduce the total cost of risk, better allocate capital, protect your balance sheet, and improve overall profitability.


Retailers and wholesalers are operating in an increasingly competitive and flexible market, which requires the speed and agility to respond quickly to customer needs. The ability to satisfy customer expectation requires constant improvement in operational infrastructure, while increased reliance on technology platforms presents a range of new risks and challenges for all. Marsh can support you in identifying, quantifying, and managing these risks by:

  • Working with you to help identify your reputational risk exposure and provide recommendations for the prioritisation and treatment of any potential risk area. 
  • Assessing your cyber risk exposure to improve risk control and explore insurance options.
  • Understanding the global nature of your operations to assess, prepare, and protect against political risk exposures.
  • Building resiliency into your organisation and its supply chain as well as developing robust business continuity and crisis management plans.
Food and Beverage

An increase in food safety legislation, the complexity of supply chains, and international expansion continue to challenge food and beverage manufactures. The need for successful product innovation and the importance of brand protection are key to success. Marsh can support this growth by:

  • Using data and analytics to measure both risk and its mitigation, our Strategic Risk Practice provides supply chain risk management solutions that can help you ensure that the right risk insights and treatments are in place for you to remain competitive and overcome adverse events.
  • Building resiliency into your organisation and its supply chain as well as developing robust business continuity and crisis management plans.
  • In a low-margin environment, managing the costs associated with liability will improve operational efficiency and contribute to enhanced profitability. The Marsh Workforce Strategies Practice helps you assess your historical claims drivers, identify opportunities to reduce risk, improve defensibility, and ultimately reduce cost.


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