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JCS was established in New York since 1985, JCS has built a network that extends to Europe and Asia and shifted its head offices to Tokyo in 2006. The trilateral JCS framework comprising JCS U.S., JCS EMEA, and JCS Asia provides services to Japan-based multinational corporations around the world.

JCS has approximately 500 specialists in countries around the world, and Japanese personnel have been posted and a framework for Japanese-language services have been created in all major cities. Specialists familiar with Japanese and local business practices and insurance regulations provide tailor-made solutions to the risks faced by the overseas subsidiaries of Japanese multinational corporations in both Japanese and local languages. In addition, JCS works in close collaboration with customer head offices in Japan to assist in the implementation of optimal risk management for overseas subsidiaries and affiliates.

Using the maximum capacity of Japanese and other insurance companies, JCS designs, constructs, and operates risk management & insurance programs optimized for customer businesses. Marsh has expanded and improved the JCS network so that our services can be used around the world in conjunction with the global implementation of our customers’ business and supports risk cost reductions by customers.

JCS Service Areas

  • Trade and logistics
  • Semiconductors and telecommunications
  • Banking, securities, and other financial services
  • Automobile manufacturers and cooperating companies
  • Healthcare and medical products
  • Chemicals and industrial materials
  • Consumer products
  • Industrial machinery and electronics technology
  • Metals
  • Construction and infrastructure
Japan Client Services Asia

JCS Asia places personnel in Asia including Japan and provides services for Japanese companies in Asia. We are expanding the service utilizing JCS network by arranging staff who can correspond to Japanese language in Singapore, Shanghai, Guangzhou, Taipei, Jakarta, Bangkok, Ho Chi Minh, Hanoi, Gurgaon, Hong Kong and Manila.

Each branch provides services in the area including neighboring countries and we are strengthening the risk solution for local subsidiaries by effectively utilizing the services of Marsh's specialist in Japan and the sales bases of the world's major cities in Marsh. JCS Asia has a headquarter in Tokyo and provides services while working closely with the Japanese headquarters of client companies.

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Japan Client Services USA

Japan Client Services (JCS) USA was established in New York in 1985 as the first specialty practice among insurance brokers to serve the unique needs of Japanese multinationals operating in the U.S. JCS USA has teams in nine major cities including New York, Los Angeles, Chicago, Detroit, Atlanta and Columbus, and is staffed by over 130 professionals including Japanese nationals who are bilingual and have experience in Japan’s insurance industry. JCS USA serves many well-known midsize and large Japanese multinational companies in the US including the major trading companies and financial institutions, and clients in the automobile, chemical, life sciences and consumer electronics sectors among others.

The risk environment in the U.S. is quite different from that in Japan. Japanese companies in the U.S. face different business risks, legal systems, regulatory requirements and approaches to corporate governance. JCS USA works with clients to bridge the differences and design insurance and risk management programs for U.S. subsidiaries that met local requirements and address risk exposures faced by U.S. companies. Included among the types of insurance we provide are:

  • Property and Business Interruption
  • Marine and Transportation
  • General Liability including Products Liability
  • Automobile
  • Workers Compensation
  • Directors & Officers Liability
  • Employment Practices Liability
  • Environmental
  • Products Recall
  • Trade Credit

JCS USA places insurance programs with domestic and global insurers including the Japanese insurers with a presence in the U.S. In fact, JCS USA places more premium than any other broker with all the Japanese insurers in the U.S. market. We often collaborate with Marsh Japan on global insurance programs managed from Japan, and with Marsh Canada and Marsh Mexico on North American regional insurance arrangements.

Japan Client Services Europe, Middle East and Africa

JCS Europe, Middle East and Africa (EMEA) has placed Japanese affiliated personnel in over 30 European, Middle Eastern and African cities and Japanese personnel in London, Dusseldorf and Amsterdam.

JCS EMEA conducts risk management of Japanese companies entering Europe, Middle East and Africa, and constructs and arranges insurance programs.

There are specific risks in Europe including response to the EU new regulation in various areas, sales risks in the mature EU market, environmental risks, and corporate management focused on CSR.

JCS EMEA specialists who are familiar with business practices and insurance business laws of each European countries are conducting risk consulting with utilizing benchmarking effectively in Europe to respond to specific risks.

In addition to it, we have implemented a lot of pan-European insurance programs which are constructed and operated to reduce risk cost and have a lot of case studies. Currently JCS EMEA cooperates with the JCS global network and provides services to more than 600 Japanese multinationals.

Japan Client Services Global Network

Japan Client Services (JCS) provides their professional services in more than 100 countries in the world. Japanese personnel have been posted or structures for Japanese-language services have been created in all major cities.

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